Innovv C5 Motorcycle Camera
Technical Support

Current and New Customers…

Current C5 Customers

To ensure 100% smooth running, keep your Innovv C5 camera system fully up to speed with the latest Firmware and App editions.

Current Release Versions:


Firmware C520180628.VO.36
  • iOS – 1.24
  • Android – V3.6.2
How to Check your Current Firmware/App Version
Simply access your Innovv C5 App, Select Settings and scroll to the bottom of the page. You will find your current firmware and App settings here, please see below example.

Checking your C5 Firmware and App Versions

To update to latest firmware use download firmware guide below for instructions.

Updating to the most recent App is simple. Just delete the App from your phone and reinstall from your App Store, Google Play etc

Note – For 100% performance you need to keep both App and Firmware up to date

For our New C5 Customers. A quick start guide

We want to make getting to know and using the Innovv C5 system as easy and enjoyable as possible. We suggest that you follow this quick start guide (points 1 to 10 below) and take a short while and view the video below as it will be a great help before you install. Please pay particular attention to point 8 ‘ Installation Hints and Tips’

1. Choose your SD Card

Choose your SD Card. Please purchase a quality and branded SD card to ensure you have no problems. We recommend Integral Cards available in our shop. The C5 will take up to a 128gb card. You can expect appx the following hours on each card


128GB 19 Hours
64GB 9 Hours
32GB 4 Hours
2. Get the Innovv C5 App

Download the Innovv C5 App to your mobile device, iPad or tablet. Available from App Store or Google Play. You can search INNOVV K2 or use QR Scanner.

Min Requirements

iOS 8.3

Android 5.1

Windows Phone Not Available

3. Install the SD Card
Locate the slot on the DVR and Insert the SD card.
The SD Card will only fit one way up, never force the SD card, just flip it over if it doesn’t easily go into the slot
4. Before Fitting to your Bike

Before full installation to your bike we advise that you familiarise  yourself with the system .

For it to fully operate you will need to connect up the Lens. Ensure everything is tightened and connected properly before powering up the system.

Now you need to power up. You have 3 options :

1 – Fully connect the converter to your battery terminals(positive and negative) and yellow to a switched live. In line with full install guidelines

2 –  Connect up black to your negative battery terminal and both the red and yellow to the positive. This will power the unit up for the purpose of testing only. For full install the yellow will require connecting to a switched live.

3 – Connect via mains power using a micro usb lead.. A good quality micro usb lead will be required. System will not function correctly if connected via a computer USB

Please note there will be a 10 second start delay (option 1 ) before the DVR fires up.  So don’t panic this is normal.

5. Connect to C5 App

Now to get your DVR connected to your mobile device via WiFi. The green light will be steadily flashing. Go to the settings on you’re your mobile device, select the Innovv C5 wifi and insert the code 12345678. Your mobile device will now be connected to the Innovv DVR and you will get a solid green light. If you have any issues with connecting try placing your mobile device on flight mode and try again.

6. SD Card Formatting
No matter what size sd card you are using we suggest that you format the card in the DVR. Please refer to point 2 on the SD Card Guide below on how to do this. This will ensure that the DVR and your card are fully synchronised. Once the format is complete you will have a steady flashing red light which means it is recording.
7. Check the Settings
Select the Innovv C5 WiFi App that you have downloaded to your mobile device and you will be able to look/change settings review recordings etc. Please see the ‘Get to know your Innovv App’ below for a full tutorial on how it all works.

By now you should pretty much be up to speed with the basics of the camera set up and how to use..So all that’s left to do is fully install the C5 System.

8. Installation Hints and Tips

Now its time to fully install the C5 system to your bike. Please refer to install hints and tips below. The install is pretty straight forward, just a few things to remember when planning location of DVR and Lenses. 

Lens Cables – Be sure to plan the routing of the cables carefully to ensure that they are not damaged during or after full installation. Avoid any really tight bends in the cables and of course any direct heat. Damage to a lens cable will effect the functioning of the DVR.

Camera Lens – Please avoid any direct pressure to the lens glass when installing as excessive pressure could damage the lens.

Innov K2 Technical Support

DVR – The microphone is located within the DVR so you will not suffer from any wind noise. But please remember though that you will be recording the sound around the DVR. Its is important to secure the DVR as its movement will make for poor sound quality.

Lens Locations – Things to consider here. The lenses have a 120 degree angle so try to pick the best location to ensure a full field of view. The ‘live’ option on the App is a great tool as you can see live what the lenses are seeing and help you fine tune. 

Lens Mounts – Secure the lenses well. Vibration will effect video quality. When deciding on lens location ensure that the lens/holder can be secured down well to limit vibration as best as possible.

9. CAN bus System

Installing your camera system via the 12v/5v conveter will not interfere with your Can bus system. The current draw from the camera power unit is very small and will not interfere with the CAN bus system. Many Innovv systems have been installed to bikes with CAN bus systems without any issue. The pick up for the switched live source is generally the tail/rear light.

However, if in the future want to add auxiliary lights, horns or other accessories or you do not want to connect the camera direct via switched live source you can look to install a CANbus controller. This makes a lot of sense as any future additions are quicker and easier to add and you will gain added functionality. Suggested CAN bus controllers are Volocan and DENALI, both offer similar functionalty. The Volocan product offers a lower price point and is perfect if you are looking at basic two wire lights.  The Denali option is a smaller form factor (easier to find a home for) and offers plug and play integration of the DENALI range of lights and Soundbomb horns etc. For further techinical advise please contact Moto-Mate one of Innovv UK’s authorised intsallers and CAN bus system experts. Moto-Mate Contact Details

10. Remember the User Guide

For more comprehensive instructions please refer to full ‘ User Guide’ below. We know instructions are probably the last thing you’ll look at but if you skip some of the steps it will slow you down!

Downloads and Guides


Full User Manual

Download the latest INNOVV C5 User Manual


General Installation Guide

Guide to Installation


Get to Know the Innovv C5 App

Information and advice on using the C5 mobile App

Download the Latest C5 Firmware

Handy User Guide on how to update your firmware

INNOVVC5.bin Firmware File


SD Card Guide and Formatting

Guide to SD cards and how to ensure in correct format

UK Stock Ready for Fast Delivery. UK Point of contact for support