Innovv C5 Motorcycle Camera
Technical Support

Current and New Customers…

Current C5 Customers

To ensure 100% smooth running, keep your Innovv C5 camera system fully up to speed with the latest Firmware and App editions.

Current Release Versions:

 

Firmware C520180628.VO.36
App
  • iOS – 1.20
  • Android – V3.6.2
How to Check your Current Firmware/App Version
Simply access your Innovv C5 App, Select Settings and scroll to the bottom of the page. You will find your current firmware and App settings here, please see below example.

Checking your C5 Firmware and App Versions

To update to latest firmware use download firmware guide below for instructions.

Updating to the most recent App is simple. Just delete the App from your phone and reinstall from your App Store, Google Play etc

Note – For 100% performance you need to keep both App and Firmware up to date

For our New C5 Customers. A quick start guide

We want to make getting to know and using the Innovv C5 system as easy and enjoyable as possible. We suggest that you follow this quick start guide:

1. Choose your SD Card
Choose your SD Card. Please purchase a quality and branded SD card to ensure you have no problems. We recommend Integral Cards available in our shop. The C5 will take up to a 128gb card. You can expect appx the following hours on each card

 

 

128GB 19 Hours
64GB 9 Hours
32GB 4 Hours
2. Get the Innovv C5 App
Download the Innovv C5 App to your mobile device, iPad or tablet. Available from App Store or Google Play. You can search INNOVV K2 or use QR Scanner.
3. Install the SD Card
Locate the slot on the DVR and Insert the SD card.
The SD Card will only fit one way up, never force the SD card, just flip it over if it doesn’t easily go into the slot
4. Before Fitting to your Bike
Before full installation to your bike we advise that you familiarise  yourself with the system .

 

For it to fully operate you will need to connect up the Lens. Ensure everything is tightened and connected properly before powering up the system.

Now you need to power up. You have 3 options :

1 – Fully connect the converter to your battery terminals(positive and negative) and yellow to a switched live. In line with full install guidelines

2 –  Connect up black to your negative battery terminal and both the red and yellow to the positive. This will power the unit up for the purpose of testing only. For full install the yellow will require connecting to a switched live.

3 – Connect via micro usb lead.. A good quality micro usb lead will be required .

Please note there will be a 10 second start delay (option 1 ) before the DVR fires up.  So don’t panic this is normal.

5. Connect to C5 App
Now to get your DVR connected to your mobile device via WiFi. The green light will be steadily flashing. Go to the settings on you’re your mobile device, select the Innovv C5 wifi and insert the code 12345678. Your mobile device will now be connected to the Innovv DVR and you will get a solid green light.
6. SD Card Formatting
No matter what size sd card you are using we suggest that you format the card in the DVR. Please refer to point 2 on the SD Card Guide below on how to do this. This will ensure that the DVR and your card are fully synchronised. Once the format is complete you will have a steady flashing red light which means it is recording.
7. Check the Settings
Select the Innovv C5 WiFi App that you have downloaded to your mobile device and you will be able to look/change settings review recordings etc. Please see the ‘Get to know your Innovv App’ below for a full tutorial on how it all works.

By now you should pretty much be up to speed with the basics of the camera set up and how to use..So all that’s left to do is fully install the C5 System.

8. Installation Hints and Tips
Now its time to fully install the C5 system to your bike. Please refer to full install guide below. The install is pretty straight forward, just a few things to remember when planning location of DVR and Lens

DVR – The microphone is located within the DVR so you will not suffer from any wind noise. But please remember though, that you will be recording the sound around the DVR. Its is important to secure the DVR as its movement will make for poor sound quality.

Lens Location – Things to consider here. The lens has a 120 degree angle so try to pick the best location to ensure a full field of view. The ‘live’ option on the App is a great tool as you can see live what the lens is seeing and help you fine tune.

Lens Mount – Secure the lens well. Vibration will effect video quality. When deciding on lens location ensure that the lens/holder can be secured down well to limit vibration as best as possible.

9. Remember the User Guide
For more comprehensive instructions please refer to full ‘ User Guide’ below. We know instructions are probably the last thing you’ll look at but if you skip some of the steps it will slow you down!

Downloads and Guides

i

Full User Manual

Download the latest INNOVV C5 User Manual
DOWNLOAD
i

General Installation Guide

Guide to Installation
DOWNLOAD
i

Get to Know the Innovv C5 App

Information and advice on using the C5 mobile App
DOWNLOAD

Download the Latest C5 Firmware

Handy User Guide on how to update your firmware
DOWNLOAD

INNOVVC5.bin Firmware File
DOWNLOAD

i

SD Card Guide and Formatting

Guide to SD cards and how to ensure in correct format
DOWMLOAD

BUY YOUR INNOVV C5 TODAY WITH ABSOLUTE CONFIDENCE
UK Stock Ready for Fast Delivery. UK Point of contact for support